Florida Home Companion | Elder and Senior Companion Services

Frequently asked questions

  1. What is the best way to get information on the services you provide? The best way to find out about our services is to call us. Our staff is always happy to take your call and answer any questions about our service over the phone. Our goal is to respond to your call within 15 minutes to make sure we can fill your needs.
  2. What types of services do you provide? We provide 2 primary types of elder care and senior care services; one is an unskilled service which includes such things as companion services, providing transportation to appointments, light housekeeping, meal preparation and planning, and shopping. The second type of service which is skilled hands-on care includes nursing services such as: bathing, colostomy maintenance, feeding, grooming, lifting, ambulatory services and toileting. We also provide long-term care, short-term rehab care, and worker’s compensation care. Our goal is to keep you and your loved ones healthier, happier, and as independent as we possibly can, for as long as we possibly can.
  3. In what areas of Florida do you provide elder care services, in-home companion care and/or care in assisted living facilities? Orange, Seminole, Osceola, Brevard, Polk, Lake, and Highlands Counties
  4. In what areas of Florida do you provide elder care services, in-home skilled care and skilled nursing care? Orange, Osceola, Seminole, Brevard
  5. In what areas of Florida do you provide elder care services, in-home unskilled services homemaker companion services? Orange, Osceola, Seminole, Brevard, Polk, Lake and Highlands Counties
  6. How quickly can you provide a caregiver for us? In most situations, we can provide a caregiver within 48 hours, and in some instances the same day. At the same time, we still want to ensure we can fully assess your needs and make certain we can give you and your family the care and companionship you deserve.
  7. What is the cost of caring for our loved ones? Florida Home Companion wants to give you the best care and services for the best price. We are independently owned and not a franchise. This gives us a huge advantage in pricing. We offer competitive prices and pass the savings on to you and your family, while still providing top quality caregivers. We accept all credit cards (Visa, MasterCard, American Express, and Discover) and most Long-Term Insurances.
  8. Why should we hire Florida Home Companion? Florida Home Companion depends on word of mouth advertising and support, which means we have to do a great job for our clients and we want them to continue using our hand selected professional caregivers who strive to provide the best skilled care and compassion possible.
  9. Once we hire your service, how can we contact Florida Home Companion after hours and on the weekends in case of an emergency? For emergencies, our service is on-call 24 hours a day, 7 days a week, 407-478-5469.
  10. Do you accept Medicare? We don't accept Medicare, however when dealing with elder and senior care services we work with Hospice Care Services, and Home Health Therapy companies so you can have the proper round the clock assistance or just that little extra help you need a few days a week. We are able to accept payment privately and we can accept most major Long Term Care insurances. Our billing is very easy for our customers and we make it as convenient for you as we possibly can.
  11. What is your hiring process for your caregivers? Each caregiver is selected for an interview at our main office. We look for certain characteristics such as their knowledge, experience, and references and technical skills. We evaluate each caregiver by calling all references and conduct a criminal background check on each one. The caregivers we select for the Florida Home Companion Team, are the ones that have a positive attitude, a kind compassionate heart knowledge and experience.